Terms and Conditions


By accessing Gold Price Singapore Pte. Ltd. to perform any kind of transactions, you shall agree and comply to the Terms & Conditions stated below:

These Terms and Conditions Agreement are applicable to all our customers accessing to Gold Price Singapore Pte. Ltd.

All contents originated by or supplied to Gold Price Singapore Pte. Ltd. are subjected to changes without prior notification.

Gold Price Singapore Pte. Ltd. offer the Best Value for our range of Singapore Minted Gold Bars and Gold Coins to our customers.

We also carry high quality silver bullion coins and silver bars due to high demand by our customers.


Copyright


All materials originated from Gold Price Singapore Pte. Ltd. are © 2011, all rights reserved. GoldPrice.com.sg is incorporated as Privated Limited Company, Gold Price Singapore Pte. Ltd. Reg No: 201118982K.

All contents originated or supplied to Gold Price Singapore Pte. Ltd. should not be reproduced, published, adapted, modified, distributed, create derivative works based on Authored Work, publicly displayed, publicly, and to transmit the Authored Work digitally or by any other means.


Payment Terms & Policies


  • Gold Price Singapore Pte. Ltd. accepts Credit Card, (Visa or Master Card accepted), PayPal, Bank Transfer, Cheque and Cash payment.

  • You can make payment via Credit Card without opening a PayPal account.

    After you click on the Checkout button, you should see the following shown below. Fill up your credit card and personal particular information to proceed on Credit Card payment.

    Pay with a debit or credit card
    If you don't have a PayPal account

    For further information, please feel free to contact PayPal directly.

  • For PayPal and Credit Card payment, there is a transaction limit of $10,000 USD per transaction. If you want to purchase more than $10,000 USD worth of physical gold, you need to complete your first order then place a separate order on your purchase.

    Note: The $10,000.00 USD limit per transactions is for security reasons.

    For further information, please feel free to contact PayPal directly.

  • When you open a PayPal account, there is a limit on the total amount of money you can send with PayPal. The initial sending limit is removed after your account is Verified.

  • Here’s how to check your sending limit:

    1. Log in to your PayPal account
    2. Click View limits on your Account Overview page.

    Here’s how to become Verified and remove your sending limit:

    1. Log in to your PayPal account.
    2. Click Get Verified on your Account Overview page.
    3. Follow the instructions provided.

    For further information, please feel free to contact PayPal directly.

  • Most banks in Singapore issue credit card with credit limit to prevent any misuse or fraud on your credit card. You can write in to your bank and enclose a copy of your latest income document for their review to raise the limit. For further information, please contact your bank directly.

  • You can transfer money to your PayPal account from your bank account. You should add your bank account to your PayPal account before you transfer money.

    Here’s how to add money to your PayPal account:

    1. Go to www.PayPal.com.sg and log in to your account.
    2. Click ‘Top Up’ near the top of the page.
    3. Choose your bank account and click ‘Continue.’

    If you have a DBS/POSB bank account, we recommend that you use it for a quicker transfer (1-2 business days).

    If you use your DBS/POSB bank account, you can watch the video or view the text and images instructions. View the video to Learn how to top-up after you login to your PayPal account. Your money should be available within 1-2 working days.

    Here’s how to top up your PayPal account using another local bank account:

    1. Add your bank account exactly as it appears on your PayPal account. (UOB isn’t supported.)
    2. Start your bank transfer with the online instructions.
    3. The money should be in your account within 2-4 working days.

    Note:

    1. We do not charge a fee to transfer money from your bank account. Your bank may charge a fee to transfer the money.
    2. You can top up in Singapore Dollars only.
    3. If you want to make a payment in a currency other than SGD, our currency conversion rate includes 2.5% fee. Additional money may need to be topped up to cover the 2.5% fee.

    For further information, please feel free to contact PayPal directly.

  • Bank Transfer payment:

    Note: For pre-ordering of all gold and silver purchase, we accept bank transfer and cheque payment only on the date of purchase within 24 hours

    OCBC Corporate Bank Account

    Full payment is required for Bank Transfer payment on your order on the date of purchase within 24 hours to our OCBC Corporate Bank Account:

    Name of Payee: Gold Price Singapore Pte. Ltd.
    Payee Bank Code:7339
    Payee Account Number: 629 844416 001

    DBS Current Bank Account

    Full payment is required for Bank Transfer payment on your order on the date of purchase within 24 hours to our DBS Current Account:

    Name of Payee: Gold Price Singapore Pte. Ltd.
    Payee Bank Code:7171
    Payee Branch Code: 003
    Payee Account Number: 0199031688

    Note: Once order is locked and secured online, sales are final. Payment not made within 24 hours of your purchase will be cancelled without further notice and the customer will be subjected our admin fee of $50.

    Important Note:


    Please screenshot your bank transaction receipt to sales@goldprice.com.sg to secure your order with us.


    Bank on-the-go with DBS mBanking


    Get Started



    Step 1 | Get an iBanking account

    If you have an iBanking account, go to Step 2.

    If you don't, you can sign up for one here.


    Step 1 | Get an iBanking account

    Download the application

    1. Check your phone's compatibility with the chart on the right.
    2. SMS "Mobile" to 77DBS (77327).
      iPhone users – visit the Apple App Store to download the application.

    Mobile browser

    Login at m.dbs.com.sg on your mobile browser


    Step 1 | Get an iBanking account

    Key in your DBS iBanking username, password and PIN from your DBS token and you're on your way to mBanking.



    Cash payment:

    Cash payment is valid only upon your order on the date of purchase within 12 hours during office hours from 9am to 7pm. When our stocks arrived at our premises which you'll see availaility of our products as "Available" under the description of each products in our Singapore Gold & Silver Store.

    Full payment is required for Cash payment for your order on the date of purchase within 12 hours. Please give us a call at our hotline (65) 6372-5054 to arrange for Cash payment.

    Note: Once order is locked and secured online, sales are final. Payment not made within 12 hours of your purchase will be cancelled without further notice and the customer will be subjected our admin fee of $50.

    You need come directly to our main office for self-collection or upon delivery to the specified address.

    190 Woodlands Industrial Park E5,
    Woodlands Bizhub #06-03, Singapore 757516

    Cheque payment:

    Note: For pre-ordering of all gold and silver purchase, we accept bank transfer and cheque payment only on the date of purchase within 24 hours


Please make your cheque payable to Gold Price Singapore Pte. Ltd. on the date of purchase within 24 hours.

Bank Name: OCBC Bank
Name: Gold Price Singapore Pte. Ltd.
Account Number: 629-844416-001

You may go to any OCBC branch to drop-in the cheque deposit box.

For faster process, you may go directly to the ocbc counter to deposit your cheque into our OCBC Corporate Account so we can process your order promptly.

Cheque clearance normally take 1 working day and cut off time is before 3pm. For gold and silver purchases, we expect prompt payment to lock price and secure your order.

 

We reserve the rights to cancel order which does not meet the order requirement.

Please email to sales@goldprice.com.sg with the following details once you have bank into our OCBC bank account:

1. Cheque Number
2. Bank
3. Amount

Note: Full payment is required for Cheque and Bank Transfer payment on the date of purchase within 24 hours to secure your order with our supplier and to lock-in the gold or silver price. We will proceed to lock-in the gold or silver price on the same day we receive your fund. Payment not made within 24 hours of your purchase will be cancelled without further notice and the customer will be subjected our admin fee of $50.

Please call our hotline at (65) 6372-5054 to fix an appointment with us before you come down to our office.

Note: Once order is locked and secured online, sales are final.

Please reply to us using the confirmation email of your order with the deposit amount once you have transferred to our Corporate bank account

  • Due to overwhelming demand in physical gold and silver, your order will be ready for collection in 2 to 3 weeks time. If we can proccess order earlier, you will be notified by sms or email. If you request for delivery service, we will deliver to your specified address provided to us.

    PayPal payment:

    The ownership of the goods shall remain with Gold Price Singapore Pte. Ltd. until payment is received in full and cleared in our OCBC Corporate bank account. 5 to 7 business days lead-time is required for PayPal or Credit Card payment for fund to be transferred into our OCBC Corporate bank account. We will deliver your order within 2 to 3 weeks time after payment is cleared in our OCBC Corporate bank account.

    We provide delivery service for physical gold purchase and physical silver purchase to customers based in Singapore with a small with a small shipping fee.


  • Once customer's agreed upon the quoted gold price, invoice will be generated to the customers on the date of purchase. Thus no amendment to your invoice will be made.

  • Currently Gold Price Singapore Pte. Ltd. accepts credit card payment for local residents (Singaporeans or PR only). However foreigners in Singapore who are interested to purchase physical gold from us, we can deal based on credit card payment and COD (Cash on Delivery) Terms.

  • For self-collection, you may contact us at our hotline at (65) 6372-5054 for an appointment. Please bring along your NRIC / FIN card (Singaporean, PR or Foreigners staying in Singapore) for verification purposes.


Return Policy

Your order through Gold Price Singapore Pte. Ltd. is satisfaction guaranteed. We can provide you a refund in 3 working days from the date you received your physical gold purchase and immediately notifies us for any damages on packaging, certificate etc.

Request for refund will be accessed on a case by case basis subjected to Gold Price Singapore Pte. Ltd. approval.

The original packaging of your gold purchase must be sealed when returned to us. Customers may be required to pay for the difference of any market losses on their returns. Any market gain shall be our asset to Gold Price Singapore Pte. Ltd. *

* GoldPrice.com.sg is incorporated as Private Limited Company, Gold Price Singapore Pte. Ltd. ROC. 201118982K

Customers satisfaction is our priority. For any questions and concerns about your gold and silver purchase, you may contact us anytime through our hotline and we will listen and try our best to accomodate on your request. If you raise an request to exchange on your gold and silver purchase, we reserve the rights to find the stocks subjected to availability, or we will issue a refund.


Disclaimers


Gold Price Singapore Pte. Ltd. shall will not be held responsible for any discrepancy or accuracy for all contents displayed on our website.

We does not provide investment advice pertaining to gold investment matters.

We shall not held responsible for any damages from your own personal decision or judgment by any means of recommendation or content originated from our website.

We shall not be held liable for any discrepancy, adequateness or inaccuracy of the information’s content originated by or supplied to our website and shall not be held liable for any errors or incompleteness.

Gold Price Singapore Pte. Ltd. may subject to change without prior notice in daily basis.

Acceptance Of Use For This Website

By accepting the Terms and Conditions and Disclaimers stated above, you are deemed to have read and understood clearly that you and Gold Price Singapore Pte. Ltd. shall be bound by the Terms and Conditions of Use of this website.